Warranty Request
End User Warranty Request
The form below is used to lodge a warranty request for products purchased on one of our websites, or for product purchased as a cash sale directly from our JSG Industrial Systems head office in Sydney. Once submitted, your Request will be forwarded to our customer support team.
Please Note:
- For end users/cash customers only. Distributors must login to the DISTRIBUTOR AREA in order to lodge warranty requests. Any submissions received from distributors via this form will be rejected.
- Completing this form does not validate a Warranty Claim.
- All requests must be assessed, and confirmed by the Technical Department at JSG Industrial Systems.
- To maximise the speed in which a claim is processed, please fill out all fields with as much relevant information as possible.
- Do not return product/s to JSG without a return authority.